Phone

Inbound Call Routing to the LeadConnector Mobile App

Inbound Call Routing to the LeadConnector Mobile App Inbound Call Routing is the process that happens when a prospect calls back the phone number from a text message or the phon ...

A2P 10DLC Campaign Vetting Changes

A2P 10DLC Campaign Vetting Changes Due to an industry change that's looking to improve and reduce spam, fraud, and unwanted messaging and protect SMS as a trusted communications ...

Toll-Free Verification Guide for LC - Phone (US/Canada)

Toll-Free Verification Guide for LC - Phone (US/Canada) The Toll-Free Messaging Verification process is a crucial development for customers using a phone number in the U.S. and ...

How to Use the Dialer Feature (Webapp and Multi User)

How to Use the Dialer Feature (Webapp and Multi User) Using High Leads Pro as a “softphone” for outbound calls is an excellent way to communicate with le ...

Options within the Dialer

Options within the Dialer This article will walk through your options while you are on an outbound call through High Leads Pro Options Within the Dialer Once you make a phone ...

Sev-0 Fines on Prohibited A2P Traffic

Sev-0 Fines on Prohibited A2P Traffic The carrier T-Mobile has introduced A2P 10DLC non-compliance fines for messages that contain prohibited messages, such as phishing, illegal ...

3DS High Leads Pro Phone

3DS High Leads Pro Phone For extra fraud protection, 3D Secure (3DS) requires customers to complete an additional verification step with the card issuer when paying. Typically, ...

How to obtain Australian Phone Numbers

How to obtain Australian Phone Numbers How to obtain Australian Phone Numbers This article will walk you through on how to add an Australian phone number, enabling you to make ...

A2P Sole Proprietor Brand Registration

A2P Sole Proprietor Brand Registration This guide is designed to help you easily navigate the A2P (Application-to-Person) Sole Proprietor Brands registration process. Starting A ...

Missed Call Text Back

Missed Call Text Back In this article we will discuss the ways to setup Missed Call Text Back in your system! Part 1: Settings Option. Step 1: Navigate to Settings, Business P ...

Call Tracking

Call Tracking Call tracking is a powerful tool for businesses looking to understand the origins of their incoming calls, whether they stem from email blasts, Facebook ads, Googl ...

How To Use Text 2 Pay

How To Use Text 2 Pay The “text 2 pay” feature allows you to send a payment link directly to a contact for them to pay you for products or services. You can do this ...

Phone Number Settings Explained

Phone Number Settings Explained Are you unsure what all the phone number settings are within High Leads Pro? Don't worry - mastering these different settings isn't as difficult ...

A2P 10DLC Best Practices

A2P 10DLC Best Practices A2P 10DLC refers to a system in the United States that allows businesses to send Application-to-Person (A2P) type messaging via standard 10-digit long c ...

How To Record Calls And Listen To Recordings

How To Record Calls And Listen To Recordings The call recording feature provides a straightforward way to track and manage interactions between your customers and team members, ...

How To Convert Voicemail Drop Files into MP3 or WAV

How To Convert Voicemail Drop Files into MP3 or WAV Voicemail Drops require MP3 or WAV audio files. This article shows how to properly convert your audio voicemail file to utili ...

How Inbound Call Routing Works

How Inbound Call Routing Works Imagine being away from your desk when a potential client returns a call from your latest campaign. With Inbound Calling, these calls are routed d ...

Optimizing A2P Messaging with Multi Brand and Campaign Support

Optimizing A2P Messaging with Multi Brand and Campaign Support Introduction: The latest update introduces robust support for managing multiple A2P (Application-to-Person) brand ...

Phone Number Settings Explained

Phone Number Settings Explained Are you unsure about the intricacies of phone number settings within Clixlo? Don't worry, mastering these settings isn't as daunting as it may se ...

How To Get an Outbound Phone Number

How To Get an Outbound Phone Number Unlock seamless communication with your clients through outbound phone numbers. In this comprehensive guide, we'll walk you through the steps ...

Detect Voicemail in IVR

Detect Voicemail in IVR This feature equips users with the capability to discern whether a call was answered by an agent/user or directed to voicemail. Users can now create tail ...

Inbound Call Routing to the Mobile App

Inbound Call Routing to the Mobile App Inbound Call Routing is the process that happens when a prospect calls back the phone number from a text message or the phone call that th ...

How To Buy a Phone Number

How To Buy a Phone Number Whether you're purchasing toll-free, local, or mobile numbers, this comprehensive guide will walk you through the entire process. Stay ahead of the com ...

Using the Voicemail Feature

Using the Voicemail Feature The voicemail feature from High Leads Pro streamlines how you handle incoming calls by allowing you to upload and manage custom voicemail messages. T ...

How Do I Prevent My Phone Service Messages From Being Filtered

How Do I Prevent My Phone Service Messages From Being Filtered In today’s digital age, communicating with customers via SMS has become an integral part of many businesses' ...

Call Transcription

Call Transcription You can access transcriptions for recorded calls, enabling users to maintain accurate records of all conversations and aiding in documentation and compliance ...

Phone Messaging Policy

Phone Messaging Policy We all expect that the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step that our customers can take ...